Privacy Policy — 11223b Data Protection

📋 1. Introduction

This Privacy Policy describes how 11223b ("we", "us", or "our") collects, processes, stores, and protects personal information submitted by users of the 11223b Platform, accessible at 11223b.bet. It applies to all players registered on the Platform, all visitors to the website, and all individuals who interact with 11223b through any of our supported communication channels.

At 11223b, we recognise that the protection of your personal data is fundamental to the trust you place in our Platform. The procedures described in this Privacy Policy reflect our commitment to handling your information with care, transparency, and in accordance with applicable data protection standards.

By creating an account on 11223b, making a deposit via bKash, Nagad, Rocket, or any other supported payment method, or by continuing to use the Platform after the effective date of this Policy, you acknowledge that you have read and understood how we handle your personal data as described in this Privacy Policy.

📂 2. Personal Data We Collect

We collect only the personal data that is necessary to provide you with a secure, functional, and compliant gaming experience on 11223b. The categories of personal data we may collect are set out in the table below.

We do not knowingly collect personal data from individuals under the age of 21. If we become aware that data has been submitted by a person below this age threshold, that data will be deleted promptly and the associated account will be permanently closed.

🔍 3. How We Collect Your Data

11223b collects personal data through several channels. Understanding these channels helps you make informed decisions about the information you share with us.

⚙️ 4. How We Use Your Personal Data

11223b processes your personal data only for clearly defined, legitimate purposes. We do not use your data for purposes that are incompatible with those stated at the time of collection. The primary purposes for which we use your data are listed below.

• 1 Account Management: To create, maintain, and administer your 11223b account, including verifying your identity, processing your deposits and withdrawals, and keeping your account records accurate.
• 2 Service Delivery: To provide you with access to cricket betting markets (BPL, IPL, T20 World Cup), live casino tables, slot games, crash games, and all other features available on the 11223b Platform.
• 3 Security & Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, collusion, account takeover attempts, money laundering, and other illegal or prohibited activities on the Platform.
• 4 Responsible Gaming Compliance: To monitor gaming patterns for indicators of problem gambling, to enforce deposit limits and self-exclusion requests, and to fulfil our obligations under responsible gaming policies. Players in Dhaka, Chittagong, Sylhet, and across Bangladesh are equally covered by these protections.
• 5 Communications: To send you transactional notifications (deposit confirmations, withdrawal updates, security alerts), and — where you have opted in — promotional communications about relevant 11223b offers such as BPL season bonuses or Eid promotions.
• 6 Platform Improvement: To analyse aggregated, anonymised usage data to improve the performance, design, and content of the 11223b Platform, including game selection and mobile user experience.
• 7 Legal Obligations: To comply with applicable legal requirements, respond to lawful requests from competent authorities, and resolve disputes or enforce our Terms and Conditions.

🔗 5. When We Share Your Data

We may share your personal data with a limited set of third parties strictly where doing so is necessary to provide the 11223b service or to comply with legal obligations. All third parties with whom we share data are required to process it lawfully and to maintain appropriate security standards.

• 1 Payment Processors: Transaction data is shared with bKash, Nagad, Rocket, Upay, and supported banking partners solely for the purpose of processing deposits and withdrawals in BDT. These processors operate under their own privacy policies and security frameworks.
• 2 Game Providers: Where required to resolve technical disputes or verify game outcomes, limited session data may be shared with licensed game providers such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, or Spribe.
• 3 Identity Verification Services: To fulfil our Know Your Customer (KYC) obligations, identity documents submitted by players may be processed by a third-party verification service. These services are contractually bound to use the data only for verification purposes.
• 4 Legal & Regulatory Authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are required to do so by applicable law or a valid legal order. We will notify affected players of such disclosures where legally permitted to do so.
• 5 Business Successors: In the event of a merger, acquisition, or sale of all or part of 11223b's operations, your personal data may be transferred to the successor entity, which will be bound by the terms of this Privacy Policy or an equivalent standard.

🛡️ 6. How We Protect Your Data

11223b employs a combination of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. While no digital platform can guarantee absolute security, we maintain industry-standard protections appropriate to the sensitivity of the data we hold.

🗓️ 7. Data Retention

We retain your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention periods apply on the 11223b Platform:

• 1 Active Account Data: Retained for the duration of your account's active status plus a minimum of five years following permanent account closure, to satisfy anti-money-laundering record-keeping requirements.
• 2 Transaction Records: Financial transaction records are retained for a minimum of seven years from the date of each transaction, consistent with standard financial record-keeping practice.
• 3 Identity Verification Documents: KYC documents (copies of national ID, selfies, proof of payment) are retained for five years following account closure or the completion of the relevant verification event, whichever is later.
• 4 Support Communication Records: Records of support interactions are retained for three years from the date of the relevant communication, unless the matter is the subject of an unresolved dispute.
• 5 Technical / Log Data: Server logs and session data are retained for up to 12 months, after which they are either deleted or permanently anonymised.

After the applicable retention period expires, personal data is securely deleted or anonymised in a manner that prevents re-identification.

✋ 8. Your Data Rights

As a player on the 11223b Platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with a clear description of your request. We will respond within 30 calendar days.

• 1 Access: You may request a copy of the personal data we hold about you, along with information about how it is being processed.
• 2 Rectification: You may request that inaccurate or incomplete personal data held in your 11223b account be corrected. For most contact and identity data, you can update this directly from your account settings panel.
• 3 Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes collected, subject to legal retention obligations described in Section 7.
• 4 Restriction: You may request that we temporarily restrict processing of your data while a dispute regarding its accuracy or lawfulness is being resolved.
• 5 Objection: Where processing is based on legitimate interests, you may object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• 6 Portability: Where technically feasible and lawfully permitted, you may request that we provide your personal data in a structured, machine-readable format for transfer to another service provider.

🍪 9. Cookies Policy

The 11223b Platform uses cookies and similar technologies — including local storage and session tokens — to deliver a functional and personalised user experience. The following types of cookies are used on our Platform:

• 1 Strictly Necessary Cookies: These are essential for the Platform to function. They maintain your login session, remember your language preference, and enable secure payment flows. These cookies cannot be disabled without severely impacting Platform functionality.
• 2 Analytics Cookies: We use anonymised analytics cookies to understand how players navigate the Platform — for example, which game categories are most popular among players in Dhaka, Chittagong, and Sylhet — so that we can improve the user experience.
• 3 Security Cookies: Short-lived tokens used to detect and prevent fraudulent login attempts, cross-site request forgery, and other security threats.

You can manage or delete cookies at any time through your mobile browser settings. Note that removing strictly necessary cookies will require you to log back into your account and may affect Platform performance on your device.

🔄 10. Changes to This Privacy Policy

11223b may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or Platform functionality. When we make material changes, we will update the "Last Updated" date at the top of this page and, where the changes are significant, notify registered players via their registered mobile number or email address.

Your continued use of the 11223b Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should cease use of the Platform and contact us at [email protected] to request account closure.