Play Smart, Stay in Control
11223b is committed to providing a safe, fair, and responsible gaming environment for every player in Bangladesh. Your wellbeing always comes first.
Our Commitment to Responsible Gaming
At 11223b, gambling is meant to be a form of entertainment — an exciting way to follow your favourite BPL matches, explore slot titles, or experience live casino tables. The vast majority of our players in Dhaka, Chittagong, Sylhet, and across Bangladesh enjoy the Platform without any issues. However, we recognise that for a small number of people, gambling can develop into a problem that affects their finances, relationships, and mental health.
That is why responsible gaming is not an afterthought at 11223b — it is built into the foundation of how we operate. We provide a range of practical tools that put you in control of your play, and we are committed to helping any player who feels that gambling may be having a negative impact on their life.
✅ Our Core Principles
We believe gambling should be fun, voluntary, and affordable. We will never encourage you to chase losses, bet beyond your means, or gamble as a way to solve financial problems. 11223b exists to entertain — not to exploit.
21+ Age Restriction Policy
11223b enforces a strict minimum age policy. You must be at least 21 years old to create an account, make a deposit, or place any wager on the Platform. This policy applies equally to all players regardless of their location within Bangladesh.
During the account registration and KYC verification process, we will ask you to confirm your date of birth and may request a copy of your National ID card (NID) or other government-issued identity document to confirm your age. Accounts where age cannot be verified will be suspended until proof is provided. Any account found to belong to a person under 21 will be permanently closed and all funds returned to the source payment method used for deposit.
If you are a parent or guardian and believe that a person under the age of 21 in your household has accessed the 11223b Platform, please contact us immediately at [email protected] so we can investigate and take appropriate action without delay.
Responsible Gaming Tools
11223b provides a suite of practical self-management tools that allow you to set boundaries on your gambling activity. These tools are available to all registered players and can be activated at any time by contacting our support team at [email protected].
Deposit Limits
Set daily, weekly, or monthly caps on how much BDT you can deposit into your account.
Loss Limits
Define the maximum amount you are comfortable losing over a set time period before play is paused.
Session Time Limits
Limit how long a single gaming session can last so you stay aware of the time you spend playing.
Cool-Off / Time-Out
Take a short break of 24 hours, 7 days, or 30 days. Your account is suspended during this period.
Self-Exclusion
Permanently or temporarily block your own access to the 11223b Platform for a minimum of 6 months.
Reality Checks
Receive periodic pop-up reminders showing how long you have been playing during a single session.
📩 How to Activate These Tools
To set or modify any of the above limits, send a request to [email protected] with your registered mobile number and the tool you wish to activate. Requests to increase a limit take 72 hours to process (cooling-off period). Requests to decrease a limit or activate self-exclusion take effect immediately.
How 11223b Keeps Gaming Safe
Secure & Encrypted Platform
All transactions and personal data on 11223b are protected by SSL encryption. Your bKash, Nagad, and Rocket payment details are never stored in plain text, keeping your financial information safe at all times.
Transparent Betting History
Every wager you place on cricket markets, slots, or live casino games is logged in your account history. Reviewing your bet history regularly is one of the most effective ways to stay aware of your gambling habits.
Problem Gambling Detection
Our team monitors account activity for behavioural patterns associated with problem gambling — such as sudden large increases in bet sizes, extended late-night sessions, or rapid successive deposits after losses. We may proactively reach out if we identify concerning patterns on your account.
Fair Play on All Games
All games on 11223b — including BPL and IPL cricket betting markets, slots by Pragmatic Play and NetEnt, and live casino tables by Evolution Gaming and Ezugi — operate on certified Random Number Generators (RNG) or real dealer outcomes. Outcomes are never manipulated in favour of the house beyond stated game RTPs.
Parental Controls Guidance
If you share a device with minors, we strongly recommend using device-level parental control software to restrict access to gambling websites. 11223b cannot be held responsible for underage access via a shared device where no parental controls are in place.
No Credit Gambling Policy
11223b does not offer credit facilities or allow players to bet on borrowed funds. All deposits must be funded from your own personal bKash, Nagad, Rocket, or bank account. We encourage players to only gamble with money they can genuinely afford to lose.
Self-Exclusion in Detail
Self-exclusion is the most powerful tool available to players who feel their gambling is becoming difficult to control. When you self-exclude from 11223b, your account is immediately locked and you will be unable to log in, deposit, or place any bets for the duration of your chosen exclusion period.
- 1 Email [email protected] from your registered email address with the subject line: "Self-Exclusion Request".
- 2 State your registered mobile number and your chosen exclusion period: 6 months, 1 year, 2 years, or permanent.
- 3 Our support team will process your request and confirm account suspension within 24 hours, Bangladesh Standard Time (BST, UTC+6).
- 4 During the exclusion period, any marketing communications from 11223b will also be suspended for your account.
- 5 To reactivate your account after the exclusion period ends, you must contact us and complete a 24-hour cooling-off period plus a brief wellbeing check before access is restored.
⚠️ Self-Exclusion Is Binding
Once a self-exclusion is in place, it cannot be reversed before the period ends, regardless of the reason. This is by design — the purpose of self-exclusion is to create a firm, reliable barrier during a difficult period. We will not process requests to lift an exclusion early under any circumstances.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is not always obvious at first. The following signs may indicate that gambling is becoming a concern in your life or in the life of someone close to you.
- Spending more money on gambling than you originally planned, or regularly exceeding your own budget.
- Chasing losses — continuing to gamble in an attempt to recover money you have already lost.
- Gambling to escape stress, anxiety, boredom, or emotional difficulties rather than for entertainment.
- Borrowing money from family, friends, or any lending source to fund gambling activity.
- Lying to people close to you about the amount of time or money you spend gambling.
- Neglecting work, family responsibilities, or personal health as a result of gambling.
- Feeling irritable, anxious, or restless when you are not gambling or when you try to stop.
- Using gambling winnings to fund everyday expenses such as rent, food, or utility bills in Bangladesh.
If any of the above signs are familiar to you, we encourage you to take them seriously. Reaching out for help early makes a significant difference to outcomes. You do not need to wait until gambling causes a crisis before seeking support.
Getting Help — You Are Not Alone
If you feel that gambling is having a negative impact on your life, the most important step is to talk to someone. Seeking help is a sign of strength, not weakness. There are several ways to get support.
📧 Contact 11223b Support Directly
Our responsible gaming support team is available 24 hours a day, 7 days a week. If you want to discuss your account, activate a self-exclusion, set deposit limits, or simply talk through your concerns with our team, reach out at any time. We treat all responsible gaming enquiries with complete confidentiality.
[email protected]When you contact us about a responsible gaming matter, please use the subject line "Responsible Gaming" so your message is routed directly to the appropriate team. You can also mention it is a responsible gaming matter when you connect with our live chat support, and you will be transferred to a trained staff member.
🌱 Tips for Healthier Gambling Habits
Set a budget before you play and treat it as entertainment spending, not an investment. Never gamble when you are stressed, tired, or under the influence. Take regular breaks — step away from the screen, especially during extended cricket betting sessions like BPL or IPL. Keep gambling social — if you find yourself gambling alone and in secret, that is a warning sign worth heeding. And always remember: the house has a mathematical edge, so gambling should never be viewed as a reliable income source.
Ready to Play Responsibly?
Log in to your 11223b account to review your limits and history, or visit our FAQ for more answers about responsible gaming tools.
Log In to Your Account View Responsible Gaming FAQ